British Council

Creative hubs self-assessment tool

The British Council asked us to scope, design and build a tool that allows south east Asian creative hubs to self-assess their performance and sustainability.

We took their collection of pdf worksheets and created a meaningful user journey through the different areas in which a creative hub can grade itself.

We filled the spaces between the worksheets with educational content pages that explain the concepts, terminology and approaches to managing a creative hub in a simple, informative way.

Screenshot of British Council – Creative hubs self-assessment tool

We then created a clickable UX-level prototype, so we could user test both the user journey through the tool, and its written content.

Screenshot of British Council – Creative hubs self-assessment tool

Once we were happy with the flow through the tool, we styled the pages with a flavour of the British Council visual identity, slightly tweaking some colours to ensure accessible contrast ratios.

We keen that there were both:

  • A payoff for completing a self-assessment
  • A means of measuring improvement over time

And so we made a custom interactive MOSI graph which shows a hub’s strengths and weaknesses based on their scores.

A screenshot of the interactive MOSI scorecard, as generated by the Creative Hubs platform.

Impact

The self-assessment tool is due to be trialled with some hubs later this summer.